Unsolicited Commercial / Bulk E-mail (SPAM) Policy
Effective July 23, 1999
Unsolicited commercial/bulk e-mail (UCE/UBE) is a growing problem on the Internet. E-mail is a fantastic tool to communicate with others but when your mailbox is filled with useless garbage, it becomes increasingly difficult to find the messages that you want to read.
It is a violation of our Acceptable Use Policy to send UCE/UBE through our mail server. This does not mean that all e-mail marketing is prohibited. The problem with UCE/UBE is that it is "opt-out". This means that the recipient didn't ask to receive your information and has to take steps to remove himself from your list. On the other hand, "Opt-in" is an acceptable use of our services. It means that the recipient specifically asked to receive your e-mail solicitations.
If we receive abuse reports concerning UCE/UBE, the account responsible will be identified and closed. The customer responsible for that account will receive no refunds for service periods already paid for and, depending on the severity of the abuse, may be charged (in addition to the fees specified in the Acceptable Use Policy) a clean-up fee at the rate of $500/hour.
- We employ the MAPS Realtime Blackhole List on our mail server to block the most pervasive spammers.
- We maintain a blacklist for users, domains and networks that continue to send UCE/UBE to our servers.
- We do not allow unauthorized relaying through our server.
Richard M. Garcia
Postmaster