Acceptable Use and Netiquette ...

If you have a question about the "do's and dont's" of using the First Internet service, or the Internet in general, then visit these links for detailed information:

• FI Terms of Service
• FI Acceptable Use Policy
• FI E-mail Abuse Policy (SPAM)
• Internet Etiquette (Netiquette)

Mailing Lists...

First Internet maintains several mailing lists to avoid sending mass e-mail to customers. If you would like to view the archives, subscribe, unsubscribe, or change your options, click here.

Before you call Tech Support . . .

Before you have to call Tech Support, browse our Frequently Asked Questions.

For General Information...

If you need general information like server names or dialup numbers check our general settings.

Are you using email?

If you haven't set up your email program to work with your First Internet account, click here to find out how.

For Other Programs...

To check our support records for information on other internet related programs click here.

Still Having Trouble?

It's time to contact us. Click here to find out how.