Customer Service

Are you Having difficulty setting up your computer to connect to the Internet? Or maybe you just can't seem to get that e-mail message you know is waiting for you? Perhaps you have a comment or suggestion as to how we can improve our service...

If so, then our helpful and friendly customer service representatives are waiting to hear from you!

If you don't need an answer right away then you can send e-mail to: support@firstinter.net
* We respond to all customer service e-mail within 24 hours

Or if your need is more urgent, then call:
(480) 839-1070

Billing

Do you have questions about a recent invoice or charge to your credit card? Maybe you have moved and need to give us your new address? Or perhaps your credit card is about to expire...

Please call our billing department to resolve these and related issues.

Mail payments or inquiries to:
First Internet Corporation
1042 E. Guadalupe Rd.
Tempe AZ 85283

You can send e-mail to:
billing@firstinter.net
* We usually respond to all billing related e-mail within 2 business days, if received during business hours.

Or you can reach us by phone or fax at:
(480) 839-1070